Privacy Policy
Privacy Policy
We value every consultant’s and member’s personal information, contact details, and relationship privacy.1. Information We Collect
When you submit a consultation form, contact us on WhatsApp, or communicate with a matchmaker, we may collect your name, gender, age, city, phone number, email, marital status, matching preferences, consultation content, and follow-up communication records.
2. Why We Collect Information
This information is used only for matchmaking consultation, needs assessment, matching evaluation, matchmaker contact, service follow-up, safety review, and improving website/service experience.
3. How Information Is Used
A matchmaker will use your information to evaluate suitable service resources and matching direction. Without consent, we will not publicly display your contact details or full personal profile to other members.
4. Internal Sharing
To provide service, necessary information may be shared internally among Soulmate Match matchmakers, customer service, and management. We aim to follow the principle of minimum necessary use.
5. We Do Not Sell Personal Information
Soulmate Match does not sell, rent, or trade users’ personal information. Unless we have your consent, need to complete a requested service, comply with legal requirements, or protect users and platform safety, we do not disclose personal information to unrelated third parties.
6. Data Retention and Deletion
We retain relevant information for as long as needed to provide service, follow up, handle disputes, or comply with legal obligations. You may contact us by email or WhatsApp to request viewing, correcting, or deleting your submitted information.
7. Third-Party Tools and Analytics
The website may use analytics tools such as Google Analytics to understand traffic, page performance, and marketing effectiveness. These tools generally help us improve website experience using aggregated or anonymized information.
8. WhatsApp and External Platforms
When you click links to WhatsApp, TikTok, Google, or other external platforms, those platforms may process your data according to their own privacy policies. Please review their privacy statements as well.
9. Safety Reminder
Matchmaking involves personal privacy. Do not provide ID documents, home address, bank information, or large sums of money too early. Meet in public places and inform friends or family of your plans.
10. Contact Us
To view, correct, or delete personal information, or to ask questions about this policy, please contact us:
Email：service@yushengmatch.com
WhatsApp：+1 (646) 624-7899